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Frequently asked questions
Are there any costs associated with the resize of jewelry and can I wait for this or do I need to schedule an appointment?
What are the possibilities for engraving a jewelry?
Are there costs associated with engraving jewelry and can I wait for this or do I have to schedule an appointment?
Are there any charges for cleaning jewelry and do I need to schedule an appointment for this?
How long do I have a warranty on my jewel?
I want to have my jewelery insured, does GASSAN offer this?
What are the cost of valuing jewelry and can I wait for this or do I need to schedule an appointment?
I would like to buy a pre-owned jewel and the the jewel has been purchased at GASSAN. Can I check with GASSAN whether the jewel was actually purchased here?
Contact online customer service
Contact: Call us on +31 (0)20 622 5333
Maandag t/m zondag van 09:00 - 17:00 uur
Email
E-mail your question to online@gassan.com and we will contact you within two working days